RESULTABLY SERVICES PRIVACY NOTICE

Last Updated:  [10-21-2020]

Resultably, Inc. (“Resultably”, “we”, “us”, or “our”), is committed to protecting personal information.  This policy (“Services Privacy Policy” or this “Policy”) outlines our privacy practices when customers of Resultably (“Customers” or “you”) use our cloud-based products and services (the “Services”) .  This Services Privacy Policy does not cover or apply to any information that we collect for other purposes, such as when you only use our public website.  Please  see  our  website  privacy  policy  here: [https://www.resultably.com/privacy-policy]

CUSTOMER DATA AND INFORMATION

We collect Customer Data through administration of our Services. “Customer Data” means all information that Customers submit or collect via the Services.  As between Customers and Resultably, Customers own and retain all rights to the Customer Data. “Personal information” as used in this Services Privacy Policy means information that identifies, or can be used to identify, an individual.  When we use the term “user” in this Policy, we refer to any individual using the Services on behalf of a Customer.

We also collect business contact information for contact and account management purposes related to the sale and use of our Services.

We use Customer Data as necessary to provide the Services to Customers, as permitted by this Services Privacy Policy and our agreements with Customers, and as directed by Customers. We may also use Customer Data for purposes such as preventing or addressing service or technical problems, responding to support issues, detecting fraud, and responding to Customer’s instructions, or as may be required by law, in accordance with the relevant agreement between Customer and Resultably.  We also use Customer Data to better understand how Customers use our Services.

Customers are solely responsible for obtaining all necessary consents, or otherwise having a lawful basis, to enter, or cause to be entered, all Customer Data entered into our Services.  Customers are also solely responsible for complying with all applicable laws, rules, and regulations relating to their collection of Customer Data in connection with the Services, including but not limited to laws, rules and regulations relating to privacy, notice, disclosure and consent.

The Services are intended for business purposes only, and are not intended to collect or store any Sensitive information.  Please do not collect or enter this type of information.   “Sensitive information” means (a) credit or debit card numbers; personal financial account information; Social Security numbers or local equivalents; passport numbers; driver’s license numbers or similar identifiers; physical or mental health condition or information; or other financial or health information, including any information subject to the Health Insurance Portability and Accountability Act, the Payment Card Industry Data Security Standards, and other regulations, laws or industry standards designed to protect similar information. Additionally, we do not collect information from children.  Our Services are not designed to be used to collect personal information of anyone under the age of 18, therefore we do not solicit or collect any type of information from a person known to be under that age.  Resultably reserves the right, but does not have the obligation, to reject or filter any Customer Data from entering the Services, including without limitation, any sensitive information.  We may do so through manual or automated means, without notice to you.

ANALYTICS

We maintain a history of user access to the Services, and certain actions taken by users while accessing the Services, which may include the use of functional, strictly necessary and analytics cookies.

We use this information to understand how our Services are accessed, how they are used, and whether there are any potential security issues arising from such use.

FREE TRIALS AND SERVICES DEMONSTRATIONS

If a prospective Customer registers for a free trial, or requests a demonstration of any of our Services, in addition to the uses outlined above, we may use Customer Data generated during such free trial or demonstration in connection with offering the Services to you and/or your organization for purchase. For additional information about personal information obtained during free trials and demonstrations of the Services, please refer to Section 16 of our Terms of Service here [https://www.resultably.com/terms-of-service].

HOW WE SHARE CUSTOMER DATA

We do not sell or rent Customer Data. We do not disclose Customer Data to any other party except to fulfill the purposes for which it was collected, or as described in this Services Privacy Policy or the agreement between Customer and Resultably. To fulfill those purposes, we disclose Customer Data as follows:

  • To Customers and their employees who administer our Services;
  • To employees of Resultably, our affiliates, and their employees and subcontractors for the purposes of database management, administration, customer support, and assistance in using the Services;
  • To third-party service providers or vendors of Resultably contracted to provide services on our behalf. These third-party service providers or vendors may use data we provide to them only as instructed by us; and
  • As directed by Customers.

Customers may receive reports and other output processed from the Services and then integrate such reports and output into their own Human Resources and personnel systems.  Resultably has no responsibility for and does not own or control information contained in or stored on such other systems.We reserve the right to disclose Customer Data for law enforcement or other legal purposes. This type of disclosure may be necessary in connection with a lawsuit, claim or investigation, governmental inquiry, court order, enforcement of legal rights (e.g., contract terms, intellectual property rights, etc.), safety issue, or other similar legal or security matter. Sharing information for these reasons is not a regular event, but could arise from time to time. We will strive to limit the types and amount of information we may need to share for legal purposes to that which is reasonably necessary.

We may transfer or disclose (or receive) Customer Data, personal information, and other in the event of an acquisition, merger, sale, corporate restructuring, bankruptcy, or other similar event that involves Resultably. If such an event occurs, we will take reasonable steps to require that such information be handled in accordance with this Services Privacy Policy.

THIRD PARTY APPLICATIONS

The Services contain features designed to interoperate with third party applications and other file and data transfer methods, such as through integrations with third party applications such as Google Calendar, Microsoft Calendar, Slack, or Salesforce (“Third Party Platforms”). By enabling integrations with Third Party Platforms, Customers give Resultably permission to collect information from such Third Party Platforms.  Integrations with Third Party Platforms are enabled by Customers, and Customers may terminate such integrations at any time. Note, however, that if a Customer terminates an integration, the performance and results of the Services may be altered.

DE-IDENTIFIED CUSTOMER DATA

We collect, use, and disclose data derived from our performance of, or Customers’ use of, the Services, operation of the Services, or input by Customers or their users, that is anonymized, does not include personal information, and cannot be used to identify any individual person (“De-Identified Data”).  We may collect, use and disclose such De-Identified Data for the purposes of analysis, including, without limitation, statistical analysis, trend analysis, creation of data models, and creation of statistical rules, and for any other lawful purpose, including, without limitation, benchmarking, developing and improving our products and services, and determining trends associated with use, operation, and efficacy of our products and services.

SECURITY

We maintain administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Customer Data. Those safeguards will include, but will not be limited to, measures designed to prevent unauthorized access to or disclosure of Customer Data.  Despite all of our efforts, no security safeguards or standards are guaranteed to provide 100% security.  Customers should always protect password information and use caution when logging into accounts from a shared or public computer.

INTERNATIONAL TRANSFERS OF CUSTOMER DATA

We are based in the United States, and our Services are hosted there.  When using our Services from outside the United States, Customer Data will be transferred and stored in the United States.  We may also have a need to transfer your Customer Data to additional countries or places in which we or our subcontractors maintain offices or facilities.

DATA RETENTION

Unless otherwise stated in a Customer’s agreement with us, Customer Data will be deleted within sixty (60) days after termination or expiration of a Customer’s agreement.

DATA SUBJECT REQUESTS

Any individual who seeks to exercise any rights that he or she may have under applicable law with respect to his or her personal information contained in Customer Data, such as requests to access, correct, or delete personal information, must make the request to the relevant Customer.  If we receive such a request, we will direct the individual to contact the relevant Customer, and will not act on the request directly (unless specifically agreed upon by Customer and Resultably).

CHANGES TO THIS SERVICES PRIVACY POLICY

From time to time, we may update or change this Services Privacy Policy. We encourage Customers to periodically review this Services Privacy Policy for any changes.

CONTACT RESULTABLY

If you have a question, comment or complaint about this Services Privacy Policy or enforcement of this Services Privacy Policy, please address your concern to: [privacy@resultably.com]